Legal
Sync Peptides LLC, doing business as Sync Peptides ("Sync Peptides," "we," "us," "our"), respects your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit our site, place an order, or otherwise interact with us, and explains the choices available to you.
By using our site or otherwise providing us with information, you agree to the collection and use of information as described in this policy. We may update this policy from time to time; the "Effective Date" above reflects the current version.
This policy applies to personal information we collect through our website, by email, phone, or chat, and through offline interactions (such as a phone order) where this policy is referenced. It does not apply to information collected by any third-party site or service that merely links to or from our site.
Our site is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. Purchasing a product additionally requires that you meet the minimum age set out in our Terms & Conditions. If we learn we've collected information from someone under 18 without appropriate consent, we will delete it. Contact support@syncpeptides.com if you believe this has happened.
Information you provide directly:
Information collected automatically:
Information from third parties:
Do not submit medical records, symptoms, diagnoses, treatment goals, dosing questions, administration questions, intended personal uses, or other personal or clinical health information through our site, order notes, reviews, or support channels. Sync Peptides does not request this information and cannot provide support concerning human or animal use.
If a communication contains personal-health or prohibited-use information, we may provide only a standard compliance response, decline to answer the inquiry, restrict or cancel an order, and retain the minimum information reasonably necessary to document and enforce our policies. We do not use such information for advertising, retargeting, profiling, or partner marketing.
We use personal information to:
We use cookies and similar technologies to keep you logged in, remember your cart, and understand how our site is used. You can block or delete cookies through your browser settings, though some site features may not work properly if you do.
We and our service providers may use cookies, pixels, web beacons, software development kits, third-party libraries, and similar online tracking technologies to operate and secure the site, remember preferences, understand usage, measure performance, support analytics, and deliver or evaluate advertising. These providers may collect device information, browser information, IP address, identifiers, browsing activity, interactions with the site, and information about advertisements viewed or selected. Their use of information is governed by their agreements with us and, where applicable, their own privacy notices. You can manage cookies through your browser and any consent controls made available on the site.
We do not sell personal information. We may share it with:
Depending on where you live, applicable privacy laws may give you rights to know what personal information we hold about you, request access to or correction or deletion of that information, and opt out of certain uses or disclosures. These rights are not absolute and may be subject to legal exceptions. To submit a privacy request, contact support@syncpeptides.com. We may need to verify your identity before fulfilling a request, and we will respond within the period required by applicable law.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining accounts, providing support, preventing fraud, resolving disputes, enforcing agreements, and meeting tax, accounting, and other legal obligations. The retention period depends on the type of information, why it was collected, whether an account or business relationship remains active, applicable legal requirements, and whether the information is needed to establish, exercise, or defend legal claims. When information is no longer reasonably necessary, we delete or de-identify it in accordance with our operational and legal requirements.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit and PCI-compliant payment processing. No online service is completely secure, and we can't guarantee absolute security of information transmitted to us.
Our site may link to third-party sites we don't operate, including our testing lab's site. We aren't responsible for their privacy practices — please review their policies separately.
We may update this policy from time to time to reflect changes in our practices or legal requirements. We'll post the updated version with a revised Effective Date, and where required by law, provide additional notice of material changes.
Questions about this policy or your personal information can be directed to:
Sync Peptides LLC
Email: support@syncpeptides.com
Mailing address: 7901 4th Street N, #36046, St. Petersburg, FL 33702
Phone: (321) 513-6477
All products offered by Sync Peptides are for laboratory, research, and analytical use only and are not for human or animal consumption. Statements on this site have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Sync Peptides is not a compounding pharmacy or an outsourcing facility as those terms are defined under the Federal Food, Drug, and Cosmetic Act. By purchasing or using our products, you acknowledge and accept full responsibility for using them solely in accordance with applicable law.